We provide Annual support contracts here at IDT!

IDT are experts in the installation and configuration of Avaya systems, we are proud of the great after sales service and support we give our existing clients using the wonderful Avaya system.  Give us a call today on 01924 224929 to enquire further.
 

See below for an overview of the Avaya IP Office system

IP Office Benefits

As Avaya’s flagship solution for small and medium enterprises, IP Office allows small businesses to think big and grow. Use this communications solutions to collaborate more effectively, increase employee productivity, reduce costs, and ensure you're responding and communicating seamlessly with customers, colleagues and suppliers. IP Office offers the following features and benefits:
 
Low mobile phone and long-distance bills
IP Office helps reduce mobile phone and long-distance charges by routing calls through the system and over broadband links.
 
Built-in resiliency
For businesses with more than one location, IP Office delivers continuous operation. In a power outage, IP phones automatically failover to another location, retaining full communications capabilities.
 
No conference calling fees
IP Office makes conferencing affordable and practical by providing two built-in, 64-party conference bridges.
 
Centralized administration
IP Office enables remote management and administration from a central location. No need to have an administrator at every site. With advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.
 
What's new with Avaya IP Office 7.0
With IP Office 7.0, small businesses can take advantage of sophisticated and productivity-enhancing features while also being able to cost-effectively upgrade from Nortel or existing Avaya solutions. New IP Office 7.0 features and benefits include the following:
 
Easy and cost-effective upgrades to Avaya IP Office
Small businesses with Nortel or earlier Avaya solutions can easily and cost-effectively upgrade to IP Office, saving up to 60 percent of their original equipment investment. Customers with Nortel BCM or Norstar systems can reuse popular Nortel desk phones, providing significant savings on upgrades.

Healthcare industry solutions
Improve the productivity of your physicians, nurses and administrative staff with sophisticated applications developed specifically for doctor’s offices, long-term care facilities, small hospitals and clinics.
 
New phone sets
We’ve added beautiful new digital and IP phones with colorful LCD touch screens at an affordable price. You’ll also get a choice of sophisticated new conferencing phones.
 
Flexible Avaya one-X® Portal for IP Office
Dynamic web-based desktop communications interface for home-based, mobile and office workers features a newly-designed, customizable interface with 'drag and drop' application "gadgets" for added efficiency.
 
Improved Call Centre Reporting
Gauge the success of customer campaigns. Location-based business intelligence analyzes all calls and makes them viewable on a geographic map.
 
Expanded Video Options
IP Office’s videoconferencing offers more advanced multi-point HD videoconferencing.
 
Multi-site Management
Use one consolidated interface with a single log-in to view and manage communications systems for up to 32 sites.
 
 
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